POST TIME: 22 November, 2019 00:00 00 AM
People urged to contact helpline 333 to get public services
BSS, Gaibandha

People urged to contact helpline 333 to get public services

Local administration urged all level of people to contact with the helpline service 333 to get public services. They made the call at a press conference on the publicity of helpline service 333 at the conference room of deputy commissioner (DC) here on Wednesday. District administration arranged the press conference in cooperation with a2i programme, cabinet division, ICT division, USAID, UNDP, Robi Axiata Ltd and Genex Infosys Ltd.

Additional deputy commissioner (ADC-General) Alamgir Kabir Saikat presided over there on behalf of DC Abdul Matin. Assistant commissioners of DC office Syeda Saleha Noor and Nusrat Jahan briefed the media men about the call centre 333 which started its journey in the country to provide citizens with information on procedures of receiving public services. Anyone can dial helpline 333 from anywhere and receive information about government offices, officers and 64 districts and redress of different social problems, they added.

This helpline will not only provide information but citizens can also lodge complaints about any social problems and get response from the deputy commissioners and upazila nirbahi officers, they said adding that using this helpline, the citizens can also seek assistance from DCs and UNOs during disasters. Locals can anytime 24/7 dial to 333 and the citizens who are staying in abroad can dial to 09666789333 to receive information on procedures of receiving public services, contact information of public representatives, government employees and detailed information about different districts, they mentioned.

Additional police super Anwar Hossain, district information officer Haider Ali and Journalist Sarker M. Shahiduzzaman also took part in the open discussion session, among others.

ADC (General) Alamgir Kabir Saikat said the dream and electoral pledge of the government led by Prime Minister Sheikh Hasina is to turn the country into digital Bangladesh by-2021.

To get information and desired services from the service providers using the call centre 333, is a part and contribution to digital Bangladesh whose main objective is to reach the government services to the citizens particularly the rural ones, the ADC added. He also sought whole hearted cooperation of all the media men, the officials and the stakeholders to conduct the publicity activity about helpline 333 to make it more popular to the common people of the society.