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27 February, 2020 00:00 00 AM
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Emergency Service 999 policy soon

Special Correspondent, Dhaka
Emergency Service 999 policy soon

The government has decided to prepare a policy on ‘National Emergency Service 999’ for ensuring emergency services to people across the country. The decision was taken at an inter-ministerial meeting at the home ministry with Home Minister Asaduzzaman Khan Kamal in the chair yesterday. After three years of providing emergency services to 70 lakh people, the government is going to prepare a policy on the matter and also set up a new police unit. For providing emergency services under a guideline, the home ministry has prepared a draft policy in this regard and it was placed at the meeting. After discussing the draft policy, officials concerned were asked to review some clauses and place it at another meeting soon for finalising it. At the meeting, officials were urged to set up a new police unit, headed by a deputy inspector general (DIG) of police, under the police headquarters and create a number of posts to run the proposed unit smoothly.

At present, 450 police personnel are helping to provide emergency services through 100 workstations across the country. Under the draft policy, anybody can seek police assistance, ambulance service, and rescue operation by calling the hotline 999 or phone app by sending voice messages, video call, or SMS. At present, the police personnel are receiving at least 20,000 phone calls everyday and providing required assistance on the basis of importance of the help-seekers.

The authorities have received at least two crore phone calls till date and provided assistance to at least 70 lakh help-seekers.

The Prime Minister’s Adviser on ICT affairs Sajeeb Wazed had inaugurated the toll-free 999 emergency helpline to get help from the police, fire service, and ambulance on December 12, 2017. Anyone can avail of the toll-free 999 service at zero-balance of his/her mobile phone.

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Editor : M. Shamsur Rahman

Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

Editor : M. Shamsur Rahman
Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

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