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22 May, 2019 00:00 00 AM / LAST MODIFIED: 22 May, 2019 01:25:58 AM
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Demand of housemaid services soars in Ramadan

FAISAL MAHMUD, Dhaka
Demand of housemaid services soars in Ramadan

With Ramadan entering its third week and the mercury rising, the demand for someone to do the increased household chores is also on the rise. Banking on that, the few digital housemaid services of the capital are doing brisk business, serving the need of busy urbanites.

“My housemaid left for a better paid job before the month of Ramadan and I was left in the lurch. Since both me and my husband do jobs, we desperately need someone to do our household chores,” said Shabnam Munir, a resident in Dhanmondi.

Out of desperation, she tried the on-demand maid service of Hellowtask. “One of my colleagues had earlier recommended Hellowtask’s maid service, but I was skeptical. I thought such ad-hoc service for household chores wouldn’t work,” she said.

To her surprise, a well-groomed housemaid—commonly known as “Chuta Bua”—arrived at her house after she made the call, and within the next two hours or so, she efficiently completed the household work. “The service is very efficient and I am happy that I can avail of this service in this busy month of Ramdan, when finding a housemaid otherwise becomes next to impossible,” said a satisfied Shabnam. Hellowtask is one of the available digital services available in the capital that connects people to the services they need to run their households, hoping to skirt the uncertainty and time lag that come with Dhaka’s informal economy, which still employs at least two lakh domestic workers.

The average middle- and upper-class Dhaka household runs with a steady stream of helping hands—a maid for ghar jharu-mocha (brooming and sweeping), a cook to make three meals a day, and maybe a semi-trained nanny to look after kids.

But talk to either side of the transaction and you’re sure to hear plenty of complaints. The cook uses too much oil, the hired help for cleaning shows up two hours late. And the families who hire them? The workers say they expect long hours and think ten times before raising wages.  That’s where mobile apps like hellowtask — launched last year — are hoping to help both the service providers and consumers, said Mahmudul Hasan, CEO and founder of Hellowtask.

He also said the app provide a list of household services in different packages—daily, weekly or monthly—allowing customers to schedule the service with a few swipes. The rates are disclosed beforehand, and customers can choose to pay through the maid or directly to the company.

In months like Ramadan, the

demand for services increases as the household work too increases, said Mahmudul. “Ramadan means extra household work because of extra consumption. But due to changes in working hours, the nature of a housemaid’s work also changes. This raises the demand for ad-hoc services,” he noted. “For example, there are demands for housemaids for making iftari in the afternoon. They need the maid for two hours during Iftar time and we have been providing that,” he added.

Ilmul Haque Sajib, co-founder of Sheba XYZ, told The Independent that they are also getting increased requests for household maids in Ramadan.

Sheba XYZ is a multi-platform household service provider, and its housemaid service is one of the most sought after service.

Ilmul said they are receiving on an average over 50 housemaid service requests a day from different parts of the capital. “Owing to some logistical issues, we are still not operating in entire Dhaka, but in some selected neighborhoods.”

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Editor : M. Shamsur Rahman

Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

Editor : M. Shamsur Rahman
Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

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