Thursday 17 August 2017 ,
Thursday 17 August 2017 ,
Latest News
  • Tk 14,184cr projects before polls on cards
  • Govt puts project on fast track
  • Trail of destruction in north
  • PM apprises president of overall situation
  • After 5 months, Petrobangla catches ‘fake MP’
18 May, 2017 11:03:23 PM
Print

Biman cuts down baggage delivery time to 20 minutes

BSS
Biman cuts down 
baggage delivery 
time to 20 minutes

Biman Bangladesh Airlines has reduced the baggage delivery time to 20 minutes from 1 hour addressing a protracted passengers complaint by introducing at Hazrat Shahjalal International Airport (HSIA)a system called Red Cap, a mechanism used in major international airports across the globe, reports BSS.
"The Redcap system entrusts a particular person with the task of ground handling of an aircraft from its arrival to departure including that of the passenger luggage," Biman's Customer Service Director Atique Sobhan told the news agency yesterday.
He added previously there were lack of coordination between personnel overseeing aircraft traffic management, luggage handlers and transport operators largely causing the delay in luggage delivery system.
The official said the system now became fully operational after six months of experimental operations since November last year.
"Currently we hit the first baggage within 20 minutes after arrival of a flight and deliver the last baggage of that flight in 85 minutes, previously it took one hour to three hours," Sobhan said.
Biman last year inked a deal with Civil Aviation and Tourism Ministry saying it would deliver the first baggage within 20 minutes of arrival of a flight.
"We have already archived 92 per cent of the target. Other 8 per cent is not achievable due to infrastructure obstacles and obsolete equipment," the national flag carrier's director said.
There are some big pillars at HISA's apron area that slows down tow-trucks of baggage lorries, he said and adding that as per direction of Civil Aviation Authority there is a 30 km speed limit for luggage lorries and they have to go around either VIP terminal or Cargo area that further slows down the total process of luggage delivery.
As per design of the new third terminal, the existing pillars are supposed to be built to make the baggage delivery system faster, Sobhan said. 
He said sometimes the baggage delivery takes more time than the target of 20 minutes, if 10 to 12 flights land simultaneously while the HSIA currently has only 8 belts and most of those are 30 to 40 years old.
Biman's General Manager for Public Relation Shakil Meraj said, apart from the red cap, Biman by now procured some modern ground handling equipment and 50 more are in the pipeline.
The national flag carrier has already recruited 40 manpower for handling the new equipment and 30 more new staffs will join.
Civil Aviation Authority of Bangladesh (CAAB) official source said currently a total of 266 flights including international, domestic and cargo are operated at HISA daily, operated by 27 foreign and 4 local airlines.
A total of 67 lakh passenger used the airport during 2015-16 fiscal year that will be predicted to increase by 80 lakh in the current fiscal year. Presently, the airport is handling cargo of 237,000 tonnes that is 37,000 tonnes more than its capacity.

 

Comments

Poll
Today's Question »
Do you have trust on Finance Minister AMA Muhith’s statement that there will be no food crisis in the country due to the ongoing flood?
 Yes
 No
 No Comment
Yes 9.5%
No 81.0%
No Comment 9.5%
Video
More Business Stories
Japan trade surplus shrinks in July Japan recorded a double-digit drop in its trade surplus in July as costs of energy imports rose on a weaker yen, government data showed Thursday.  The world's third-largest economy logged a surplus of 418.8 billion yen ($3.8…

Copyright © All right reserved.

Editor : M. Shamsur Rahman

Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

Editor : M. Shamsur Rahman
Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

Disclaimer & Privacy Policy
....................................................
About Us
....................................................
Contact Us
....................................................
Advertisement
....................................................
Subscription

Powered by : Frog Hosting