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20 June, 2019 03:35:00 PM / LAST MODIFIED: 20 June, 2019 03:35:33 PM
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Bangladesh partners start action to safeguard Huawei’s reputation

Staff Reporter
Bangladesh partners start action to safeguard Huawei’s reputation

Huawei partners in Bangladesh have come forward to protect the reputation of the tech giant company. National distributors of Huawei have brought 'special warranty' offer for Bangladeshi customers. They are giving assurance to their valued customers of refunding 100 percent of the money if they face any problem in using popular apps on the Huawei devices. 

The announcement came from the national distributors of Huawei Bangladesh - ESEN Technologies and Smart Technologies Bangladesh Limited. It has been said on behalf of them that if customers who purchase Huawei's devices during the 'special warranty' are in trouble, then they guarantee a 100 per cent refund. This guarantee will be effective if the customers have problems to use Google Play, Gmail, Google Map, Google Gallery, YouTube, Facebook, Instagram, and WhatsApp on Huawei smartphones and Tabs.

This offer will be effective if the device shall be in its original packaging along with all accessories (including manuals, warranty cards and cash memo). The result of complaints will be provided to customers within seven days of complaint placement and if the faults are proved, the customers will be refunded within 10 working days.

“Customer satisfaction is the first priority to us. As a national distributor of Huawei. We have announced such special warranty offer so that our customers can buy Huawei phones without any tension. We believe this will enhance our customer confidence in popular app usages on Huawei smartphones,” says Peng Yu, Sales VP of ESEN Technology Bangladesh Co. Ltd.

Shakib Arafat, Director of Smart Technologies (BD) LTD, said, “As a national distributor of Huawei, we announce 100 per cent refund policy if there is an issue on the non-functionality of any of these applications, namely, Google Play, Gmail, Google Map, Google Gallery, Chrome, YouTube, Facebook, Instagram, and WhatsApp on her/his Huawei device subject to some terms and conditions. Hopefully it will give more confidence to our valued customers to buy Huawei devices.”

NS

 

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Editor : M. Shamsur Rahman

Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

Editor : M. Shamsur Rahman
Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

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