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14 May, 2019 08:39:06 AM
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BTRC to fine Grameenphone, Robi, Banglalink Tk 5cr each

Staff Reporter
BTRC to fine Grameenphone, Robi, Banglalink Tk 5cr each

The telecom regulator has decided to impose a fine of Tk. 5 crore on each of the country’s three mobile phone operators—Grameenphone, Robi and Banglalink—for irregularities in connection with mobile phone connections.

The Bangladesh Telecommunication Regulatory Commission (BTRC) will send letters to the mobile phone operators within a day or two. The decision was taken at the commission’s 226th meeting.

For the sake of state and public security, the commission has decided to impose a fine of Tk. 5 crore on Grameenphone while Robi will be fined for violation of customer registration instructions through the verification of biometrics. The commission has also proposed the imposition of a fine of Tk. 5 crore on Banglalink for violating the terms and conditions of the 3G licence and four licensing guidelines on customer registration.

BTRC chairman Jahirul Haque said, “We have detected some irregularities that are serious. The operators were asked to explain but their replies could not be acceptable lawfully. So we have taken the decision to impose the fines.”

According to the commission meeting, on February 3,

BTRC sent an email to the country’s leading mobile phone operator Grameenphone asking about the registration and current status of the mobile station International Subscriber Decision Number (MSISDN) ‘01744444444’.

In response to the email, the information provided by Grameenphone did not match the data stored in the Central Biometric Verification Monitoring Platform (CBVMP) server. The commission, at a meeting with Grameenphone on February 6, enquired about the mismatch, but Grameenphone could not give the reasons for the discrepancy as regards the information stored on the CBVMP server.

On the other hand, the BTRC—through an email—wanted to know about the registration and current status of the three mobile phone numbers from Robi following the complaints to the customers on January 27. The information Robi sent back to the BTRC on that day was wrong and confusing.

In 2016, the BTRC closed down one of the two numbers as it was not registered through biometrics verification. Robi activated the numbers without investigating when a subscriber filed an application for this.

Also, Banglalink transferred the premium numbers of different subscribers, including the state minister for information and communications technology (ICT), Zunaid Ahmed Palak, and the director-general of the Customs Intelligence and Investigation Directorate (CIID), Dr Md Shahidul Islam, to Grameenphone after taking the numbers in the ‘dual claim’ system for porting to GP through MNP. The victims complained to the BTRC about it six months ago.

When BTRC asked about the issue, Banglalink first said the matter was true, and added that a further investigation was being conducted. Despite repeated requests for a full report on this issue, they did not submit the last report, scheduled for January 29.

Banglalink later submitted the report on January 31, which was incomplete. In the report, Banglalink accused two persons of being “deceivers”, according to the commission.

KK

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Editor : M. Shamsur Rahman

Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

Editor : M. Shamsur Rahman
Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

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